A higher number of support tickets available, highest availability levels, and faster response times agreed in our SLA.

Service levels and customer support delivered under the parameters specified by your Subscription's Service Level Agreement.

Exclusively available for the PERFORMANCE subscriptions, the edX insights analytics application computes actionable information from your course runs, and presents them visually, including:

• The dynamics of the number of enrolled students
• The demographics of the learners population
• The level of engagement in each course over time
• The statistics for viewers in each video along the video's length
• The performance of the students in the different scored components of the course.
• The answer breakdown for multiple choice questions

An option exclusively available for PERFORMANCE subscriptions that lets you have more than one site, each one in a different domain, with a different course catalog, and different configurations, but all being managed and billed under the same subscription.

This allows for some pretty advanced configurations such as:

• A production site and a stage site run independently
• A public site open to everyone and an internal site restricted for an specific audience
• Multiple online learning initiatives running independently
• A master site / multiple sub-sites configuration

This service includes:

• Building a standard version of each of the mobile apps with the initiative's logo and name and configured for the customer's site.
• Deploying the 2 mobile apps (for Android and iOS) to the corresponding stores using the eduNEXT accounts.

This service is offered at no extra cost, optimized and standardized for a general scenario, so it doesn't include:

• Any customization or configuration other that the customer logo and name.
• Being deployed to the customer's own google or apple developer's account.
• The delivery of the app's source code or build files.
• Integration with push notifications.
• Localization in a language other than English and Spanish.
• Integration of third-party authentication in the apps.
• Integration of an external website acting as the marketing site.
• Integration of native ecommerce capabilities into the app.

Further customization of the branding, localization to a different language or deployment of the apps in the customer's own account can be sold as a separate service.

This add on allows your users to login or sign up with their credentials in a third party authentication provider, such as:

• Services and social networks such as Google, Facebook, Linkedin
• Organizational domains, using Google, Office 365 or Microsoft's Active Directory
• Identity providers that support the SAML protocol
• Other Oauth 2.0 identity providers with Openid connect

eduNEXT's exclusive reporting module simplifies the access information from all your courses at once. It has improved filtering and data exporting capabilities to empower your analysis of data.

It currently includes 5 types of reports:

• Users
• Enrollments
• Grades
• Generated Certificates
• Timed exams attempts

The Open edX ecommerce complementary application allows you to monetize your online learning initiative in different ways:

• Having courses that are free to enter and have a paid upgrade option
• Having fully closed courses, where a payment is required in order to enroll
• Having bundles of courses that can be purchased together in a single transaction
• Distributing discount codes to promote the purchase of your courses
• Having enrollment codes, to allow only certain users to enroll in your paid courses at no cost

The edX ecommerce application currently supports Paypal, Cybersource and PAYU as payment processors. Support for additional payment processors can be developed for a service fee.

This is a very powerful add on that allows you to integrate your Open edX site with an external CMS, the way edX.org does.

Open edX is a very powerful platform for operating your online courses, but it may not meet your flexibility requirements in terms of the content management capabilities in pages such as the homepage, the course catalog, the course landing pages and more. In this scenario, an external website can be run in WordPress, drupal or any similar content management system, to provide all the liberty to publish the web content that your initiative requires, and then have Open edX in place only to actually operate the online courses.

eduNEXT is pioneering this kind of integrations and developed a WordPress plugin to simplify the configuration and extend the posibilities of your online learning site. Find out more.

This add on enables additional customization options to your Site, giving you extra power to style and improve its look and feel.

Some of the extra options you will get are:

• Setting the banner images and header captions to the most relevant pages
• Adding extra captions to some key sections of the site
• Adding your own CSS styles to be applied into the platform
• Adding your own Javascript scripts to be loaded in all your pages
• Changing specific properties in the styles, such as colors, borders, background colors, and more to match your desired look and feel.

This add on allows you to add your own HTML to override more than 30 sections of the standard Open edX layout, providing great flexibility to achieve your needs. For example:

• Adding your own top navigation bar
• Replacing the standard footer with your own
• Adding key components to your homepage or course catalog page, such as a banner slider, links to your affiliated organizations or a section to highlight featured content
• Adding your own featured content sections at the bottom of several pages
• Adding ads to certain parts of your online learning initiative.
• Adding your social network feeds to key sections of the site.

This add on allows you use the best Xblocks to enhance your course activities and tools. For example:

• Flow Control - restrict access to the content based on conditions
• Scorm Xblock - Include SCORM content into your course units
• Image Explorer - Create interactive infographics
• UBCPI - Peer assisted Multiple Choice questions
• Problem Builder and step builder
• Google docs and google calendar embeds
• Anonimized Polls and surveys
• Randomized questions from problem libraries
• A/B Tests
• Advanced LTI integrations

This add on allows to restrict the registration or access to your site and course catalog only to your approved list of users. This is useful when your site is not intended to deliver MOOCs, but instead small private courses or corporate training.

With this configuration you can:

• Restrict your registration only to email accounts in a particular domain or list of domains
• Restrict your registration only to email accounts in a whitelist
• Restrict access to your course catalog or to the information about courses only to registered users.

This add on allows you to have your LMS site delivered in a language other than English or in more than one language for the learners to be able to choose.

We contribute entensively to keep the Open edX translation to es_419 up to date, and thanks to the community support, we currently support several languages for the Open edX LMS platform, including:

• French
• Spanish
• Portuguese
• Russian
• Arabic (right to left)
• Chinese
• Korean
• Hebrew (Right to left)
• Danish
• Vietnamese
• German
• Italian
• Greek
• Japanese

To find out the level of translations available for a particular language visit the Open edX translations page in transifex.

This add on allows you to apply a range of customizations to the registration form of your Open edX site, including:

• Remove the fields you don't need to ask from the registration form
• Modifying the fields that are required, or optional
• Adding extra fields to be requested upon registration and to be stored in the user's database
• Add extra validations enforced via javascript to the information entered by the users
• Submit the registration information to your tracking platform
• Notify you by email about new registrations

This add on allows for batch user creation giving you additional control over the users on your site.

All you'll need to do is submit a request with the info for the users to be created in batch using a spreadsheet or CSV format.

This add on allows the definition of multiple organizations, to better organize your course catalogue.

Once a new organization is added to your site, users will be able to filter courses by organization in the course catalog and you'll be able to configure a different certificate template for each organization.

This add on allows your technical team to make secure API calls from an external application to Open edX, in order to manage the creation and activation of users.

Contact us for more information.

This add on allows your technical team to make secure API calls from an external application to Open edX, in order to manage the enrollment and unenrollment of learners in your courses.

Some of the use cases that can be delivered using this API are:

• Managing the registration process in an application other than Open edX
• Managing the enrollment to courses externally
• Enable the batch enrollment / unenrollment of users in multiple courses via a script
• Managing your course sales in a third-party e-commerce platform

Contact us for more information.